1. Acceptance of Terms

By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

2. Our Services

Brivoria Solutions provides personal shopping and product sourcing services. We assist clients in finding and purchasing products from trusted local and international suppliers. We do not manufacture the products we source.

3. Product Availability

All products are subject to availability. While we make every effort to source your requested items, we cannot guarantee the availability of every product, brand, size, colour, or model.

4. Pricing

Product prices may vary based on supplier pricing, exchange rates, shipping costs, and other applicable charges. Prices are confirmed before any purchase is made on your behalf.

5. Orders and Payments

Orders will only be processed after payment has been received, where applicable. By confirming an order, you authorise Brivoria Solutions to source and purchase the selected product on your behalf.

6. Delivery

Estimated delivery times are provided for guidance only and may vary due to supplier processing, courier services, customs clearance, or other unforeseen circumstances. We are not responsible for delays beyond our control.

7. Returns and Refunds

Returns and refunds are subject to the policies of the respective supplier or retailer. Where a return is accepted, the customer may be responsible for applicable shipping or handling charges unless otherwise agreed.

8. Customer Responsibilities

Customers are responsible for providing accurate information, including product specifications, sizes, colours, delivery details, and contact information. We will not be liable for issues resulting from incorrect information provided by the customer.

9. Intellectual Property

All content on this website, including text, logos, graphics, images, and other materials, is the property of Brivoria Solutions and may not be copied, reproduced, or distributed without prior written permission.

10. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential losses arising from the use of our services, supplier delays, product defects, or circumstances beyond our reasonable control.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information for the purpose of providing our services.

12. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will take effect immediately upon publication on this website.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts in Lagos State, Nigeria.

14. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us using the details provided on our Contact page.